Using the Salesforce1 Mobile App

 
In addition to your standard access to Salesforce online, you also have access to the Salesforce1 app available on Apple and Android mobile devices. Using the Salesforce1 mobile app allows you to view your platoon members and events, but the primary use is to easy check in the attendees at your events who registered online.

All Platoon Leaders automatically receive access to Salesforce. Additionally, if you have a Communications Leader in your platoon, you can contact admin@missioncontinues.org and request to give that person access, too. 

To download the app for Apple devices click here
To download the app for Google devices click here.

You will have to connect your devices to your data plan or a wifi system in order to use Salesforce1. Once logged in, you will be able to access all the events, files, and information that you would see on a desktop. 

While the Salesforce1 app is useful in the field, it does not replace using a desktop. In order to create events, download rosters or reports, we highly recommend you use the desktop Salesforce platform. 


Logging in on a Mobile Device for the First Time 

Because Salesforce Communities for Platoon Leaders is a custom built app with in The Mission Continues system, you are going to have to redirect the servers to connect your app to Communities. Follow the steps below.

Note: Always make sure that your Salesforce1 app and your operating system (iOS or Android) are up to date.  

For Android (Google Play)
  • Before typing in your Username and Password on the Log In page, tap on "Use Custom Domain"
  • Type the following exactly as written in the Custom Domain box (do not include http://): 
    missioncontinues.force.com/serviceplatoons
  • Tap Continue
  • Tap the checkbox next to "Remember me"
  • Now you may type in your Username and Password and tap Log In 

For Apple (iOS devices):   
  • Before typing in your Username and Password on the Log In page, tap on "Log in to a custom domain."
  • Enter the host name URL of the new instance. Don’t include http:// in the host name. Type this exactly missioncontinues.force.com/serviceplatoons
  • Optionally, enter a label for the new instance.
  • Tap Done.
  • Tap the checkbox next to "Remember me"
  • Now you may type in your Username and Password and tap Log In 

You should only have to do this once. 

If you follow the above steps and you are still having trouble logging, please contact our Salesforce Administrator at admin@missioncontinues.org. 

Note: If you are a staff member at The Mission Continues, you do not need to redirect the server. Download the app and login with your normal information. 


Event Management

Once you log into Salesforce1, search and find your event. You will see that there is a blue button at the bottom that says "Manage Event Attendance". Here is where you can check people in and out. 

1) Here is what the Event Page will look like in Salesforce1:


2) Once you click the Manage Event Attendance, here is what you will see:


3) When you double tap a name to check them in, you will see this:


Some quick notes:
  • If you want to do a "Platoon Drop-In", it has to be someone who is already a member of the Platoon.
  • If someone wanders up to your event, without RSVPing, the best practice is to have them quickly sign up on the website. Then refresh your Attendance screen and check them in.